Terms of Service

Disclaimer

Last Updated: May 17, 2024

My Crypto Advisor is not a licensed financial advisor, registered investment adviser, investment adviser (as defined in the Investment Adviser Act of 1940, as amended), legal or tax advisor. This material is for informational purposes only and not intended to provide financial, investment, legal, or tax advice. Information is strictly educational and not a solicitation to buy or sell any assets or to participate in any investment or trading strategy. Buying, selling, and trading cryptocurrency involves substantial risk, including the risk of losing all of the invested amount, and is not suitable for all investors. Please consult with your own accountant, attorney, or other professional advisor in relation to any investment decision.

My Crypto Advisor does not make any representation or warranty, express or implied, as to the accuracy and completeness of the analysis, commentary, news, opinions, prices, research, or other information obtained from using this service. To the maximum extent permitted by law, My Crypto Advisor is not responsible for any trading loss incurred by following our advice and will not be responsible for any claim attributable to errors, omissions, or other inaccuracies from using this service. Any analysis, commentary, news, opinions, prices, research, or other information provided by My Crypto Advisor is given as general market commentary, does not constitute investment advice, does not consider your personal circumstances, and is not purported to be fact.  Please do not trade or invest based solely on this information.

My Crypto Advisor, its affiliates, contractors, employees, fellow members, or stakeholders may be participating or are invested in coins, tokens, or participating in protocols mentioned in this service. The foregoing statement acts as a disclosure of potential conflicts of interest and is not a recommendation to purchase or invest in any coin, token, or participate in any protocol. By using this information, you agree that this is general education material, and you will not hold any person or entity responsible for loss or damages resulting from the content or general information provided by My Crypto Advisor, its affiliates, contractors, employees, fellow members, or stakeholders. While every effort is made to check the accuracy of the information provided by My Crypto Advisor, we cannot accept responsibility for any errors or omissions. We therefore strongly recommend that clients make their own thorough checks and seek independent financial advice before entering into any kind of transaction.

My Crypto Advisor will NEVER ask you to join any social groups (Telegram, WhatsApp, etc.) or ask for your secret recovery phrase, private keys, or seed phrase. Buying, selling, and trading digital assets involves substantial risk, including the risk of losing all of the invested amount, and is not suitable for all investors. Please do not trade with borrowed money or money you cannot afford to lose. We will not accept liability for any loss or damage, including without limitation to, any loss of profit, which may arise directly or indirectly from the use of or reliance on the information obtained from using this service. Please remember that the past performance of any investment or methodology is not indicative of future results.

Risk Disclosure for Digital Assets

Investing in digital assets involves a variety of risks that are distinct from traditional financial products. Market participants considering digital asset investments should be aware of the following risks:

Market Volatility: Digital assets are known for their high volatility. Prices can rapidly increase or decrease within a short period due to factors such as market sentiment, technological advancements, macroeconomic trends, and regulatory developments. This volatility can lead to significant financial gains or losses.

Regulatory Risk: The regulatory landscape for digital assets is evolving. Changes in laws or regulations can have a profound impact on the digital asset market, affecting the legality, use, and value of these assets. Investors should be aware of the regulatory environment in their jurisdiction and any changes that may occur.

Smart Contract Vulnerabilities: Digital assets and DeFi platforms often rely on smart contracts which are susceptible to flaws or vulnerabilities. These can lead to the loss or theft of digital assets.

Network Congestion: High demand on blockchain networks can lead to increased transaction fees or delayed transaction confirmations, impacting the timely execution of trades.

Cybersecurity Risks: Digital asset transactions are subject to risks such as hacking, phishing, and other types of cyber fraud. Loss of private keys, malware, and other security breaches can lead to irrecoverable loss of assets.

Liquidity Risks: Some digital assets may suffer from limited liquidity, making it difficult to execute large transactions without significant price impact. Illiquid markets can pose a risk in terms of entering or exiting positions.

Counterparty and Credit Risk: In peer-to-peer lending or borrowing, there’s the risk that the counterparty may default on their obligations. Similarly, platforms facilitating these transactions may also carry risks of failure or default.

Operational Risk: This includes risks associated with transaction processing, custody, and wallet management. Errors in transferring assets, failures in maintaining wallet security, or loss of access to wallets can result in the permanent loss of digital assets.

Legal Risks: Investors may face legal challenges, including disputes over ownership of digital assets and the enforceability of contracts. Also, global variations in the legal treatment of digital assets can lead to jurisdictional risks.

Market Manipulation RisksThe digital asset markets are relatively nascent and can be susceptible to manipulation, resulting in artificial price movements that can impact investment value.

Valuation and Taxation: Valuation of digital assets can be challenging due to the lack of standardization. Furthermore, tax treatment of digital assets is complex and evolving, with implications for reporting and liability.

Self-Custodial Digital Assets – Best Practices

Managing self-custodial digital assets requires a comprehensive understanding and implementation of best practices to ensure security, efficiency, and compliance. The following guidelines are designed to assist market participants with navigating the complexities of self-custody:

Initial Setup and Wallet Selection:

Understanding Wallet Types: Evaluate the pros and cons of different types of wallets – hardware, software, and multi-signature wallets. Hardware wallets offer offline storage, reducing exposure to online threats. Software wallets, while convenient, are more susceptible to cyber threats. Multi-signature wallets provide an added layer of security by requiring multiple approvals for transactions.

Selection Criteria: Choose a wallet based on your investment size, transaction frequency, and security preferences. Consider the reputation, user interface, and support offered by wallet providers.

Secure Storage and Backup:

Private Key Management: Safeguard your private keys. Never share them and store them securely, preferably in a physical form (like paper or a metal backup) in a safe location.

Backup Procedures: Regularly back up your wallet, including seed phrases. Store backups in multiple secure locations to mitigate the risk of physical damage or loss.

Cybersecurity Measures:

Strong Passwords and Two-Factor Authentication (2FA): Use strong, unique passwords for wallet access and enable 2FA where available.

Secure Internet Practices: Avoid using public Wi-Fi for transactions. Regularly update your device’s security software and use trusted VPN services.

Phishing Awareness: Be vigilant about phishing attempts. Do not click on suspicious links and verify the authenticity of communications.

Transaction Best Practices:

Address Double-Checking: Always double-check addresses before executing transactions. Transfers to incorrect addresses are irreversible.

Small Test Transactions: Perform a small test transaction when transferring large amounts or using a new address.

Terms of Service

The following Terms of Service (“TOS”) will apply to the agreement to provide service between My Crypto Advisor LLC (“Company”), and the individual or business entity identified on the order form for said services (“Customer”). These terms, along with the attached “Disclaimer,” shall hereinafter be referred to as the “Agreement” between the two above mentioned parties.

Service Rates
Customer acknowledges that they have been made adequately aware of the initial rates and fees associated with services being rendered by the Company. Customer also acknowledges that the Company reserves the right to change the specified rates and charges from time to time. Any promotional offers made by the Company are contingent upon the Company maintaining its cost of service goals, including but not limited to rates charged by its suppliers.

Payments and Fees
Invoices are due and payable upon presentation. Amounts not paid within 30 days of the invoice date will be subject to service charges of 1.5% per month (18% a year).

Cancellation Policy

The Customer will be charged a minimum $25 cancellation fee for appointments cancelled less than twenty-four (24) hours prior to the scheduled appointment time.  In the event the Customer does not attend or cancel the appointment prior to the scheduled appointment time, the Company considers the absence a “no-show”, and the Customer will be charged a minimum $25 “no-show” fee.

Refund Policy
All services rendered by the Company are provided on a non-refundable basis. This includes, but it not limited to, classes, consultation fees, digital asset recovery fees, package fees, seminar fees, webinar fees, monthly fees, workshop fees, and professional services fees. In addition, if your account is canceled by the company for violation of this Agreement, all payments made to the Company become completely non-refundable. Customer agrees not to charge back any credit card payments for services rendered. In the event that a customer files a charge back or other payment dispute, they will be considered to be in violation of this agreement and may be subject to collection action as described in the “Payments and Fees” section above.

Expiration Policy
All pre-paid consultation packages are subject to our 1 year expiration policy. Refunds for purchases made will not be issued. The Company is under no obligation to provide services for purchases made greater than 1 year from purchase date. It is the responsibility of the Customer to ensure that the services purchased are available within the expiration date prior to making a purchase.

1:1 and Group Virtual Consultation Session Process
My Crypto Advisor LLC uses Zoom for the Company’s virtual consultation sessions provided to the Customer. In order to participate in virtual consultation sessions, the Customer must sign the Disclaimer & Terms of Service form which includes a description of the Terms of Service, outlined here, as well as the Disclaimer as outlined above. The Customer must agree to these Terms of Service as well as the Disclaimer before starting a virtual consultation session. After the Customer signs the Disclaimer and Terms of Service agreement, the Customer will receive an email with a Zoom link to access session.

Connecting to Virtual Consultation Sessions
Prior to the scheduled session time, the Customer can connect to the meeting through the meeting link provided in the email. Failure of the Customer to locate the email and/or access the meeting link prior to the Customer’s scheduled session does not obligate the Company to provide the customer with a refund. It is the responsibility of the Customer to prepare for the meeting and address any connectivity issues prior to the meeting.

The Company offers virtual consultation sessions through Zoom as a courtesy to the Customer but is in no way obligated to provide session through virtual consultation platforms. In the event that the Customer or a representative of the Company is unable to connect to virtually, a phone consultation will be provided.

The Company does not accommodate for technical difficulties on the Customer’s end. It is the responsibility of the Customer to test all devices and connectivity platforms prior to the scheduled meeting time. The Company is not obligated to provide customer support in addressing connectivity problems.

Privacy Policy
Company will not sell, lease, borrow, give, or otherwise dispose of any type of customer provided information to any third party unless compelled to do so by law or in cooperation with any law enforcement investigation. Company reserves the right to collect and utilize any customer information, including, but not limited to email addresses and web site cookies, for internal tracking and/or marketing purposes.

By using the Company’s website and/or participating in the Company’s services, you agree to your personal data, (i.e., your e-mail address, name, address, and other details personal to you) being processed by the Company for its business purposes or the purposes of building, promoting, and communicating (about) the Company’s business platform. The Company agrees to keep your email address and other personal data private and not share it with the public (e.g., by selling to any third parties). Full version of Privacy Policy can be reviewed here.

Violation of Terms
Should Customer violate any of these terms, the Company will attempt to contact the Customer by email or telephone before taking any action where avoidable. However, the Company will pursue whatever action is necessary to serve its best interest in these cases, even if that should necessitate the suspension or termination of Customer’s services without any type of notification.

Complaint Response Times
The Company does not guarantee that support staff will be available on demand before, during or after the Customer’s session time. Customer Service inquiries can be made by emailing [email protected]. Requests will be prioritized at the discretion of the Company. My Crypto Advisor LLC makes no guarantee to complaint response times but does make every effort to address Customer requests in a timely manner, typically within 2-4 business days.